Got questions about your pet?
You’re not alone! Our PeppyCare FAQs cover everything from daily care tips to health concerns, making it easy for pet parents to find clear, reliable answers—all in one place.
Frequently Asked Questions
Our PeppyCare FAQs are designed to answer the most common questions pet parents have about their pets’ health, nutrition, grooming, and overall well-being. Backed by expert guidance, this section helps you make informed decisions and care for your pet with confidence.
Large feathers contain more protein and tend to contain less viable DNA for testing. Hence it is better to avoid large size and old feathers. Young feathers contain more active cells and thus increase chances of getting good quality DNA. It’s better to collect feathers from the chest as it is easier for the bird and easy to collect. In general medium sized feathers are ideal for DNA testing. For extremely small birds like finches, budgerigars and lovebirds one may choose to collect a combination of tail, chest and wing feathers. If by chance you pluck blood feather and notice blood oozing out, please wait for 5 min so that the blood dries by air. This will avoid contamination. Do not put blood feathers in wet condition.
We board a variety of pets including dogs, cats, and small animals like rabbits and guinea pigs. If you have a unique pet or are unsure if they are eligible, please contact us to discuss.
You can make a reservation by calling our clinic directly, visiting our website, or stopping by in person. We recommend booking as early as possible, especially during peak times or holidays.
Please bring your pet’s food, any medications they are taking, and any comfort items like their favorite blanket or toy. We also require proof of current vaccinations.
For dogs, we require vaccinations for rabies, distemper, parvovirus, and Bordetella. For cats, we need proof of rabies and FVRCP (feline viral rhinotracheitis, calicivirus, and panleukopenia). If your pet is due for any vaccinations, please schedule them before boarding.
Yes, we provide daily exercise and socialization for dogs, including playtime in our outdoor or indoor play areas. Cats also have playtime and interaction with our staff. If your pet has special needs or preferences, let us know so we can accommodate them.
We maintain a low staff-to-pet ratio to ensure personalized care and attention for each pet. Our trained staff are experienced in handling and caring for pets of all sizes and temperaments.
We provide a wide range of services including routine check-ups, vaccinations, dental care, grooming, and emergency care.
Please bring any medical records, vaccination history, and a list of any medications your pet is currently taking.